Best Ways To Fix All Samsung TV Remote Control Not Working Issue - Fix Samsung TV Remote

How to fix the problem that the Samsung smart tv remote does not work, Samsung has established itself as a manufacturer of quality TVs and its smart TVs have played an important role in this reputation, providing you with great features and comfort, all integrated into the TV itself without additional devices. 

There are several reasons why the Samsung Smart TV remote control may stop working, from the very obvious to the obvious non-obvious. 


Samsung TV Remote Fix
Samsung TV Remote Fix 

The remote control is a device that has revolutionized the way people watch TV by letting users control their TV from the comfort of their favorite bed.

While many TVs can be controlled manually by pressing the control buttons on the side or back of the TV, there are a few inconvenient things like getting up to switch channels, turning up the volume, or turning off the TV.

If you have a Samsung TV, the remote that came with your TV is a quick way to easily control your TV. However, if you find that your Samsung TV remote suddenly doesn't work, take a look below.


Samsung remote control fix
Fix Samsung TV Remote Control 

If you have a Samsung TV remote, what do you do if it doesn't work?  If the remote control of the Samsung TV does not work, check that no new batteries are required and that any replacement batteries are of high quality, follow the correct procedure to connect the remote control, perform various types of power reset, or adjust the TV again.

To find out if the batteries in the remote are malfunctioning, remove them and try them on another device, or replace them with better batteries and try using the remote again.

It is also important to ensure that the batteries are installed correctly in the remote by making sure that the pros and cons of the battery match the pros and cons of the inserts in the remote.

When you buy a Samsung TV for the first time, remote control is included with the model so that you can easily control your TV. Once you locate the remote, you usually need to pair or connect it to your TV so the remote can recognize and work with the device.



Fortunately, there are many things you can try before throwing your remote in the trash. Keep reading to learn how to operate a Samsung Smart TV remote that does not work. There are several reasons why your Samsung LCD TV remote control may not work properly.

Physical damage, battery problems, pairing problems, and problems with the infrared sensor on the remote control or Samsung TV are the most common issues, and if this does not work when you try to use it on your TV, you can run a short test to determine if the problem is with your remote control or your Samsung TV.

For your convenience, we have compiled a list of some of the most common causes of this issue. To get you started, here's Samsung TV remote guide, which provides detailed instructions on how to operate the remote control.


For starters, here is Samsung's Smart TV Remote Control guide that gives you detailed information on how to operate Samsung TV remote control.

Samsung TV remote control
Samsung TV remote control 


We said some of them were very obvious and could not be more obvious than dead batteries. If your remote control does not work, the first thing to check is to see if the batteries are low. The easiest way to do this is to use a different set of batteries in the Samsung TV remote control that you know is good.


This solution is free and very easy to implement. Just blow on the sensor terminals and the cable connected to the board may get dusty and may not receive the signal well. You can do the same with the sensor on the Samsung TV remote control to make sure it is clean and ready to use.


This step alone will not solve the problem, but if you can control the Samsung TV from your smartphone without any problems, you should be able to develop the TV software problem.


This can be a good starting point because without a good internet connection your Samsung Smart TV or remote control will never work properly. After all, connecting and disconnecting devices has not hurt anyone yet, so let's try it.

  1. Turn off the modem, and router.
  2. Wait about 60 seconds.
  3. Reconnect them.


It is usually accompanied by a power button and infrared sensor and may be the culprit. Therefore, when the WIFI module is not working, the Samsung TV appears to be frozen while waiting for the network to respond. Replace it with a new WiFi unit and once everything is assembled, reset the TV to factory settings.


I know; the remote control has been mapped in the past, so why not pair it now? Unfortunately, this can happen in the technical world. If you do not understand why Samsung TV remote control is not working and batteries are not the problem, it is worth making sure that the remote control is still connected to your Samsung LCD/LED TV.

Press and hold the (Back & Play / Pause) keys for about ten seconds. Your Samsung TV will start syncing with Smart TV Remote.


There may be a problem with the Samsung TV software, so we need to rule it out by checking if something needs to be done. The process may vary from TV to TV, but here is a general guide.

  1. Go to Settings ⇒ All Settings / Support.
  2. Select Software Update.
  3. Select a network.
  4. Skip this step if not available.
  5. Select Yes / OK to install the update.


If you have a Samsung Smart TV, your remote should work via Bluetooth, but if you have an infrared remote control, make sure there are no barriers between the remote control and the TV when using it.


Any fairly complex software can have problems from time to time, especially if this software has been used for a long time without a restart. The software behind the smart part of the Samsung smart TV is also prone to such problems, so it may be worth doing a hard reset before assuming your remote control or TV is defective.

  • To do this, you can simply turn off the Samsung TV and unplug it for 60 seconds. 
  • This is usually a good starting point when looking for the cause of a problem.
  • Press and hold the (POWER) key on the remote for ten to fifteen seconds.
  • If the problem persists, disconnect the Samsung TV completely.
  • Then press and release the power button on the Samsung TV.
  • Wait two minutes and reconnect the Samsung TV's power cord.


Sometimes, even if it sounds a little strange, the original TV remote control can cause all the drama. Try to get a new remote control, preferably a general one that can help you and will only cost about $ 10 to 15.


Samsung remote control problems
Samsung TV Remote Control 

Unfortunately, your Samsung TV remote control is not working for some reason.  How is this possible?  What causes it?  Just when you want to see something. 

This is very annoying! Most importantly, you learn how to make sure this never happens again.

Let's talk about why Samsung TV remote not working.  First, check if the TV is working properly.  Is he connected?  And is it properly connected to the TV? 

This is the most common reason.  If the TV is on but does not respond to anything, you can turn the Samsung TV on and off or even reset it.

FIRST REASON: Dead batteries

Dead batteries may be the reason why the Samsung TV remote control does not work.  After all, energy is needed to work. How to fix this problem.

Take the remote control of your Samsung TV and turn it over so that the keys are on the bottom.

  1. Open the battery compartment and remove them.
  2. See if they are AA or AAA batteries.
  3. Buy new batteries and install them correctly on the remote control.
  4. Double-check that all cables are properly connected to the TV.
  5. Press the (Power) On/Off button to check if the Samsung TV remote now works.

SECOND REASON: Infrared signal

The signal from your Samsung remote control is emitted by the LED on the remote control.  Allows you to send information to the TV when you press the keys.  As a result, when no more signals are sent, the remote control stops responding.

An important disadvantage of infrared is that it is very sensitive to obstacles between the remote control and the Samsung TV. In other words, if there's something in front of your TV's infrared receiver, such as an audio bar, the remote won't work.

It can also happen that infrared dirt or grime on the remote control does not work.  This means that you need to clean the remote from time to time.  These are tedious tasks that no one wants to do.

THIRD REASON: Flashing red light

A flashing red Samsung TV remote means the batteries are low, or that the TV is not paired. How to solve this problem?  Replace batteries.

Stop using your outdated remote control and opt for a smart TV remote control app.

FOURTH REASON: Broken keys

Broken keys are a common reason why Samsung TV remotes don't work.  This is usually caused by intensive use and wear.

In most cases, it is cheaper to buy a new Samsung TV remote than to repair the remote.

FIFTH REASON: The power button

Sometimes only the power button on the Samsung TV remote will work.

First: Restart the TV by disconnecting the power for five minutes.

The second solution is to say goodbye to the standard remote.  Choose a trusted remote app.


There are many different reasons why the Samsung TV remote stopped working, from a dirty receiver to a dead battery.  This article explains how to repair a Samsung TV remote in several ways.

Samsung remote control problems
Samsung TV Remote 

First Method:

Remove the Samsung batteries and press and hold any key for 30 seconds. 

This will correct any electronic errors that may be interfering with your Samsung TV remote control.

Second Method:

Replace the Samsung remote batteries, If your remote is working now, you know it was an electrical fault and you may need to repeat this process later.

If your remote control still does not work, proceed to the next step.

Third Method:

Replace the Samsung remote controls batteries, This is the most common problem with remote controls and the easiest to solve. 

Just replace the existing batteries with new ones. Make sure to position them correctly.

Fourth Method:

Clean the gearbox window, If replacing the batteries does not help, try cleaning the top of the Samsung remote control.

Here the information leaves your remote control for transmission to your Samsung TV, so if you have a Samsung LED TV remote control, make sure the window is clean so that the information can flow freely from your remote control.

If you have a Bluetooth remote control, you can skip this step.

Fifth Method:

Check the Samsung TV remote sensor with the camera.  To do this, point the camera at the remote control and start recording.

The goal is to see the infrared eye on the Samsung TV remote control blink on the screen of your camera when you press a button on the remote control.

If so, then the remote control signals and works. However, your TV reception sensor may be jammed or dirty.

If you can not see the light and have tried the previous solutions you may have a faulty remote control.

Sixth Method:

Reconnect the Samsung smart TV remote control to the TV,  Since Smart Remotes are Bluetooth compatible and have Bluetooth reset capability, try reconnecting the remote control to Samsung TV before purchasing another remote control.

Press and hold the (Back and Play ) key on the Samsung TV remote control for about five seconds while pointing it at the TV's infrared sensor.

Coupling buttons vary depending on the remote control you have, so you may need to refer to the owner's manual for this remote model. 

If you have a Smart Remote 2013, you will find the pairing key under the battery door.

Seventh Method:

Reset Samsung smart TV remote control to factory settings, Samsung TV remotes from 2016 onwards have the option to reset to factory settings by pressing and holding the (BACK and the key to the right of the one, two three) key.

Which buttons to press can be found in the user manual.

Eighth Method:

Try your Samsung TV with another remote control.  You can try using another remote control that you know works well to see if there is a problem with the TV.

If the other remote control works, then you know that your remote control is the problem and you may need a new one.

If the other remote control does not work, your TV sensor may be jammed or dirty.


Samsung TV Remote Fix
Samsung TV Remote Fix 

Of course, the best way to fix your Samsung Smart TV remote control will depend on the problem that is causing it to malfunction. If your batteries are low, you may be able to fix them by replacing them.

However, you may need to reassign the remote control. As mentioned above, you may need to pair your remote control even if the batteries are good - sometimes this is the case.

Another thing you can try if you have problems with your Samsung Smart TV is to unplug your TV and leave it on for 60 seconds.

If you've tried everything listed above, chances are your Samsung remote is broken, you may need to replace it.

What to do if only the power button on the Samsung remote control works, If only the power key works, this is usually a sign that the remote control is not connected to the Samsung TV. In this case, you have to repair it.

The exact procedure may vary from TV to TV, but the general procedure includes:

  1. Turn off the Samsung TV.
  2. Unplug the power cord for 20 seconds.
  3. Turn it on and on again.
  4. Press and hold the (Back and Play / Pause) keys on the remote for about 20 seconds.

If it works, you should see a message on the Samsung TV that the remote control is connected.

This problem can also be caused by sticking one of the buttons on the remote control.

Here's how to fix it:

  1. Remove the batteries from the remote.
  2. Press and hold the (POWER) key for 30 to 40 seconds.
  3. To drain all excess battery.
  4. Press each button a 5 times
  5. This will help you clear the stuck button.

What to do if your Samsung TV does not respond to the remote control?

If Samsung smart TV does not fully respond to the remote control and none of the above solutions worked, it, unfortunately, indicates a hardware problem.

It may be your TV's fault. However, it is probably the remote control itself. If your friend or relative has a Samsung Smart TV, consider borrowing the remote control to make sure yours is defective before spending money on a replacement remote control.


Samsung remote not working
Samsung TV Remote 

Occasionally, during the life of remotes and TVs, they stop communicating with each other.

This guide will help you determine if the remote control's battery has run out or if there is a more serious problem that needs to be fixed.

Samsung remote control.

  1. Drain power of remote control.
  2. Open the back cover of the remote.
  3. Remove the batteries.
  4. Press any key on the Samsung remote control for 30 seconds.
  5. Release the button and replace the old cell with new batteries.


Samsung TV Remote repair
Samsung TV Remote 

Resetting the Samsung Smart TV remote control can help resolve some issues. It is important to note that resetting your remote control does not simply mean removing the batteries - some of the information stored on your remote is permanent, meaning it stays there after you remove the batteries.

You may want to turn off the Samsung TV for a while before attempting, as a hard reset should ensure that temporary software glitches do not interfere with the process.


If your Samsung remote control stops responding suddenly or the power or power key simply does not respond when pressed, you will need to reset the Samsung TV remote control and then try one of the other Samsung Remote troubleshooting methods. you have reset the Samsung tv remote control.

Before you buy a new Samsung TV remote control, you need to reset your old one. A large number of people, including most Samsung TV users, believe that if the remote keys do not work, you will need to purchase a new remote control for your Samsung TV.

If the Samsung remote power option does not work, you should try another way to fix the Samsung TV remote, such as cleaning it thoroughly.

If the Samsung TV remote control power option does not work, you should consider purchasing a new Samsung TV remote. There are several reasons why the Samsung TV remote may stop working, from obvious to completely obscure.


  1. Remove the batteries from the remote control.
  2. Disconnect the TV from the wall.
  3. Wait 50 to 60 seconds.
  4. Reconnect your Samsung TV.
  5. Wait for the TV to turn on.
  6. Reinstall the batteries in the remote control, and see if it works.


You may need to reset the Samsung TV remote control to change the setup device. The remote control on some Samsung TVs can be set to control other devices, such as a cable box, audio system, and DVD player. 

Make sure your Samsung remote can control other devices by looking at the keys on the top of the controller.

If you see CBL, AUX, and DVD keys on your Samsung remote control, your remote can be configured to control the devices listed above.

Reset the remote programming by pressing the button on the device you want to program, and then hold down the (SETUP) key until the light flashes or stays on depending on Samsung remote control.

You can check if your device is on or off by entering your device code by pressing the device key and then touching Power.

If this does not work, repeat the process and try another suggested password. You can find the codes for your device by going to the Samsung Support website and looking for the manual for the specific TV remote control you have.


Several factors can cause a Samsung remote control to malfunction. Many of these issues can be resolved using troubleshooting methods.

If the batteries in Samsung TV remote control have run out, your remote may not be usable.

Replace the remote batteries with a new set of batteries to resolve the issue.

Removing the batteries, pressing all keys on the remote control to discharge the remaining charge, and then replacing the batteries solves this problem.


If the remote does not come in contact with the infrared sensor on your Samsung TV, this is another common reason why the remote control does not work properly.

Before attempting to change the channel using the remote control, make sure that the bottom of the TV is not covered by objects.

The following methods can help you fix your Samsung Smart TV remote control if it does not work properly and does not come in contact with the infrared sensor on your Samsung TV.

Reset Samsung TV remote control.

  1. Disconnect the batteries from the Samsung TV remote control.
  2. Press and hold the (POWER) key for 20 seconds.
  3. Remove the batteries from the Samsung TV remote control and replace them.
  4. Turn on your Samsung TV and use the remote control button to send the remote control directly to your Samsung smart TV.

This method of restoring power to a Samsung smart TV is effective on all models.


Before proceeding with complete troubleshooting solutions, you must first replace the Samsung remote batteries.

If the problem persists, try to fix it using the following methods.

Samsung TV Remote Fix
Samsung TV Remote Control 


Sometimes the problem can be solved by restarting the Samsung TV.

To reset you can usually use the manual keys penal, or disconnect the power cord connected to the Samsung TV.

Remember to disconnect gently so as not to cause more problems. After unplugging, wait at least ten minutes before reconnecting the power cord.

After connecting the power cord, try turning on the TV with the remote control.

If the TV does not turn on with the remote control, use the manual power button to turn it on the TV.


Your remote may not work if your batteries are low or if there is a technical error. We can easily reset the Samsung TV remote by removing all batteries.

Select the remote and turn it back. You will see a cover that covers the batteries. Open the lid carefully so as not to break it.

Disconnect both batteries and replace them with new ones if possible.

Wait a few minutes before replacing the batteries. After a while, connect the batteries correctly. If the problem is solved, fine, but if not, try other troubleshooting solutions.


Even though the remote was paired before you bought your Samsung TV, it would be a good idea to pair it again.

If you find that the remote or TV is not the problem, you can check that both devices are properly paired.


Press and hold the play and return buttons for a few seconds. Wait for your TV to start syncing with the remote.

When the synchronization process is complete, you can try pressing the buttons on the remote control.

Check if the TV responds. Check if the problem is solved.


Sometimes the Samsung TV remote control may not work if the network is unstable.  Make sure your router or modem is properly connected.

In addition, you can disable all network devices and reconnect them later.

Switch off, and Turn off your Wi-Fi router. Then disconnect the modem or router from the TV. Wait about five minutes and then reconnect. Then turn on the TV and check whether the remote now works or not.


Whether you have a new TV or are trying to hook up a new Samsung remote, what if the remote doesn't pair or stays paired after the process is complete?

If your TV remote doesn't pair, connect, or stay paired, first make sure you've connected it properly.

To do this, point your remote at the remote sensor on your TV, press and hold the Back and Play/Pause buttons for three seconds, and your remote will begin pairing.

If you've paired a remote with this pair, but your remote doesn't pair or connect consistently, your TV may need to be updated to the latest firmware.

To do this, go to "Settings" > "Support" > "Software Update" > "Update Now", then new updates will appear and the download will start automatically.

Once the update has been downloaded, it will be installed, so make sure to give it enough time to complete without interruption.


When you try to pair your Samsung remote with your TV, go through the previously mentioned pairing process and you should find a successful pair once it's done.

However, if you have correctly assigned your remote, but a message appears that the remote is not available, what could be the cause of the problem and how can I fix it?

If the Samsung remote keeps saying it's not available, turn off your TV and let it discharge completely.

Once this is done, turn the TV back on and simultaneously press and hold the Back and Play/Pause buttons on the remote until the TV starts backing up.

After completing this procedure, try to connect the remote control to the TV again.

A message should appear on the screen. (Pairing Complete) will appear on your Samsung TV screen, allowing you to control your TV with your Samsung remote.


If you have a Samsung remote, one of the key features of this remote is the ability to switch from one channel to another without using the keys on the TV to perform the function.

If you are using the remote and find that the channel does not change, or worse, the channels keep changing without any action on your part, you may be wondering how to fix the problem. Look below for a solution.

If your Samsung TV remote does not change channels or if the channels on your TV change frequently, your TV may need to be reset.

To do this, unplug the TV directly from the power source and leave it for a few minutes. This will reset the TV and it may help to connect the remote.

If this doesn't work and your remote changes channels by itself, check if the buttons on the remote are stuck.

To do this, take a look at each button and make sure that each button can be pressed and returned with ease.

Also, make sure your remote is free of sticky substances that could cause the buttons to stick.


Just as important as the ability to switch channels on a Samsung TV is the ability to turn the TV on and off.

Not only does this allow users to easily control their TV from wherever they sit or stand, but it is also an important aspect of saving energy and reducing usage when you are not looking at the screen.

If the Samsung TV remote button does not work, check if the remote control works using the phone's camera.  

You turn on the camera, point it at the TV, hold down the button on the remote and see if the light on the end of the remote flashes. 

Once you see the light, press the power button and see if the light shows here. If no light appears, the contact surface may be deformed or somehow dirty and should be cleaned.

To do this, open the remote control and clean the pairing contact under the on/off button so that the button is easy to press and thus make contact, which turns the TV off and on again with the remote control.


The sensor on the Samsung remote has to do with your remote's ability to control your TV. 

If the sensor doesn't work, you won't be able to control your TV from this device, which is frustrating when the sensor suddenly stops working.

If you find that the sensor on your remote isn't working, see below for some troubleshooting methods to get everything back to normal.

If your Samsung TV's remote sensor doesn't work, try installing a different version of the power supply to your TV.

To do this, unplug the TV directly from the wall outlet and press and hold the power button, which is the power button on the TV itself, for 50 seconds.

Then reconnect and try remote access again. If you've performed this power reset and are still having issues with the remote sensor not working, check to see if any electronic devices or lights near the TV are turned on.


If you have a new Samsung TV remote control that is not previously paired with your TV, you will need to pair it with your TV. It is usually installed automatically, but if it does not, you will have to install it.

From 2016, you can connect the remote control to your TV by pressing the two RETURN and PLAY / STOP buttons on the remote control.

Keep in mind that the remote control should be as close to the TV as possible. If the pairing is successful, a message will appear on the TV screen indicating that the remote control is connected to the TV.

If you see a message that the remote control is not available, there are several options: first, your TV does not support smart remote control, and second, you try to connect an incompatible remote control.

Make sure the remote control and TV are compatible.

Pairing the remote with a Samsung H series, the H series is also different from other Samsung TV models and must be paired by pressing RETURN and GUIDE for at least five seconds.

Connecting a remote to a Samsung J series, this TV work with the previous generation remote controls.

To pair the remote control with the TV, press and hold RETURN / EXIT and EXTRA at the same time for at least five seconds.

Unexpected problems sometimes arise when pairing the remote control with a Samsung TV, especially with older TVs.

In this case, it is recommended that you turn off the TV and unplug the TV for five to ten minutes. Then turn on the Samsung TV and pair the remote control.


The pairing / reset process for the Samsung Smart TV remote control is the same, so you must press and hold the Back and Play / Pause buttons again until Samsung TV recognizes the remote control and gives you a pairing message.

Once this is done, Samsung TV should be connected to the new remote control.


Samsung TV Remote Fix
Samsung TV Remote Control 

Modern televisions are complete computers in which certain programs are responsible for the operation of individual TV units. Problems with the Samsung TV remote can manifest in different ways.


  1. Kids lock on Samsung TV remote
  2. The remote can only turn the Samsung TV on or off.
  3. The Samsung remote does not work, and the red light flashes.
  4. Some keys on the Samsung TV remote not working.
  5. Television turns off or on automatically.
  6. Samsung TV sometimes stops responding to the remote.
  7. Key lock on Samsung TV remote control

Know about the Samsung TV Remote control, This remote control has a built-in Bluetooth transceiver.

The devices must be paired for the remote control and the TV to work properly.

After pairing, the remote control and the TV work together. Let's see why the remote control may not work and how to fix it.

Once the TV is turned on, the smart remote control will start working via the Bluetooth connection, so if there is a problem with the Bluetooth connection, it will not work.

However, connection problems are not the only reason why the Samsung remote control may not work.


  1. Problems with Bluetooth.
  2. Problems with remote control batteries.
  3. Software error.
  4. Defective Bluetooth on the TV.
  5. Remote turns the Samsung TV on and off only.
  6. The Samsung remote control and the TV, although paired, do not synchronize.
  7. The Samsung remote control is defective
  8. The Bluetooth unit on the TV is defective.


Unplug the TV for five to ten minutes - this will completely turn off the TV's electronic components.

After activation, the TV loads the operating system from memory and deletes the cache files.

Disconnect the Samsung remote pair and reconnect the remote and the TV.

Replace, The remote control does not work and the red light flashes Corrected.

This error usually occurs when the remote control and the TV cannot be synchronized to send information.


The most common problem is when you can turn the Samsung TV on or off with the remote control, but the other buttons do not respond.

This usually means that your remote control is having trouble connecting to Bluetooth.

Either the connection to the TV may simply be lost or there may also be problems with the software.

If your remote still responds to the power keys, you need to reset your Samsung TV.

To do this:

  1. Disconnect the TV from the power supply, wait a few seconds, or wait until the TV indicator goes out.
  2. Connect the Samsung TV to a power source.
  3. Complete the pairing of the remote control and the TV.
  4. The Samsung TV sometimes stops responding to a stuck remote.
  5. If the Samsung TV stops responding intermittently to the remote control.
  6. One possible cause is insufficient battery power. You are very far from Samsung TV.


Samsung TV remote controls are very easy to use, but when they stop working, it is frustrating.
Although hardware failures are not impossible, such errors are often the result of a relatively repairable problem that does not require the purchase of a new Samsung remote control or the presence of a specialist.
It is important to take the time to consider all the possible possibilities because you can be sure that if you miss a possible defect, it is this error that is causing the problem.
While the problems with the Samsung TV remote control can be frustrating, many of the solutions you can try are quick and easy.
  • Reset the Samsung TV and remote control.
  • Replace the old batteries with new ones.
  • Reconnect the remote control to the TV.
  • Make sure the infrared sensor on the remote control is working.
  • Remove potential infrared sensor obstructions.
  • Update Samsung TV software to the latest version.
  • Calibrate the touchpad of your Samsung remote.
  • Reset your router/modem.

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